Where mobile teams reply to 100+ app reviews a week

AppReply helps you manage app store reviews on Google Play and Apple App Store – with self-improving auto-replies and alerts – saving your team 12+ hours/week.

Setup in 5 minutes.

Connect your app stores and start managing reviews immediately.

Minimal permissions.

AppReply only requests Customer Support role permissions.

100% compliant.

Fully compliant with Google Play and Apple App Store policies.

AI auto-replies with learning

Let AI craft completely unique replies to reviews from scratch, guided by your team's knowledge and enhanced by AppReply MAX.

  • Learns from your team: AI studies your past replies and uploaded product docs, FAQs, and knowledge base to generate responses that sound like they came from your team.
  • Approval mode: Review and approve AI-generated replies before they go live. Perfect for teams who want AI speed with human oversight.
  • Gets smarter over time: Every reply you send teaches the AI your preferences, tone, and how you handle different situations - improving with each interaction.

95%+ of AI replies are factually correct, trained on your real app data and past responses

From insights to action, instantly

Go beyond dashboards. AppReply analyzes your app store reviews with AI, then helps you act – with suggested replies, pattern detection, and summaries delivered to your team.

  • AI review summary with drill-down: Get an executive summary of themes and urgent issues. Click any topic to see the actual reviews behind it – not just charts.
  • Find similar reviews instantly: Spot recurring complaints instantly with Find Similar Reviews feature. See match scores and jump between related feedback to understand recurring issues.
  • Suggested replies from past wins: When you reply, AI surfaces your team's past successful responses as starting points. One click to adapt – reply faster without starting from scratch.

1-click

Start replies from past successes with Suggested Reply chips

Real-time alerts and Slack integration

Stay on top of every app store review with instant notifications. Get alerted the moment new reviews come in Slack, Telegram, or email.

  • Slack and Telegram alerts: Get notified instantly when new reviews arrive, especially negative ones that need immediate attention. Read in any language.
  • Track review updates: Know when users edit their reviews or change their ratings – so you can follow up and turn critics into fans.
  • Real-time monitoring: See all your reviews across App Store, Google Play, Samsung Galaxy Store, and Huawei AppGallery in one feed. Never miss feedback that matters.

The only AI that replies the way your team already does

Unlike other app review tools, AppReply MAX creates helpful, personalized replies based on how you've actually responded before. It pulls facts from your own past replies and uploaded product FAQs, keeps your voice consistent, and improves every time your team replies.

How to manage app reviews with AppReply

  1. Add your mobile apps

Head to Applications and add your apps by name or URL. Invite teammates to collaborate on reviews.

  1. Integrate with app stores

Connect Google Play in just 3 clicks with OAuth. Add Apple App Store, Samsung Galaxy Store, and Huawei AppGallery via API to unlock Real-Time Reviews Feed, automated replies, and let AppReply learn from your past responses.

  1. Define your voice with templates and AI

Create reusable templates, use AI prompts for flexible responses, upload your knowledge base and FAQs, or let AppReply MAX learn from your team's response history.

  1. Automate your replies

Set up automation rules based on rating, language, keywords, or platform. Use approval mode to review AI replies before they go live.

  1. Launch and track results

Preview your automation rules, test with real reviews in the Reviews Feed, and monitor your response rate and rating improvements.

Your security is our priority

We employ rigorous security measures to ensure the protection of your data.

Data Storage

All customer data is encrypted at rest with AES-256 and in transit via TLS. Sensitive information like API keys is encrypted at the application level before it is stored in the database.

PCI-DSS Compliance

All our payments go through LemonSqueezy. Details about their security setup and PCI compliance can be found at LemonSqueezy security page.

EU General Data Protection Regulations

AppReply collects and processes personal data in accordance with the EU General Data Protection Regulation ("GDPR").

Guaranteed Uptime

We have uptime of 99.9% or higher.

Data Hosting and Storage

AppReply services are hosted on Vercel, and all data is securely stored in Supabase infrastructure hosted on AWS.

Zero Tracking

As a Norwegian company, we believe that privacy is a fundamental human right. We do not track or sell your data.

Automate. Personalize. Delight.

Ready to impress your users?

Connect all your app stores, turn on personalized auto-replies, and let AppReply handle every review automatically.